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India's premium network for discovering and booking top-tier car and bike washing services instantly.

Direct Channels

Secure Line 88220 52833
Electronic Mail info@karjo.in
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Headquarters

House 22, BaruaGaon, State Highway 32, golaghat, 785603

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Knowledge Base

Frequently Asked Questions

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Karjo is a mobile application that helps customers find and book nearby car washing centers.
Simply download the app, register with your mobile number, and start booking car wash services.
Yes, Karjo is free to download and use. You only pay for the service you book.
Yes, you need to create an account to make bookings and manage appointments.
Open the app, choose your location, select a washing center, pick a time, and confirm your booking.
Yes, bookings can be cancelled from the app. Please check the cancellation policy of the washing center.
It depends on the washing center. Some may charge a fee for late cancellations.
Available time slots are shown in the app. Only open slots can be booked.
Yes, washing centers offer various packages. You can choose the one that fits your needs.
No, services may vary by center. Check the service list before booking.
Yes, rescheduling is possible before the start time. Go to your bookings and select "Reschedule."
Some centers support online payment through the app. Others may accept payment at the location.
We onboard verified washing centers and monitor customer ratings to ensure quality.
Yes, after your service, you will be prompted to leave a rating and review.
Missed appointments may not be refunded. Please arrive on time or cancel beforehand.
Go to the “Help” section in the app or contact us at support@karjo.in.
Karjo is expanding fast. Check the app to see available centers in your city.
Car wash owners can apply through our website or in-app “Partner with Us” section.
Currently, Karjo supports center-based washing. Home wash services may be added soon.
Every listing includes the address and map location.
Most services are booked in 30 to 60-minute slots depending on the package.
Yes, you can book for multiple vehicles separately using the app.
We verify documents, service quality, and customer feedback before onboarding.
Yes, check the app banner or "Offers" section for active discounts.
Frequent users earn points which can be redeemed for discounts.
You can raise a complaint via the app and our support team will assist you.
Yes, just enter their vehicle and contact details when booking.
Some centers may support commercial vehicles. Check the service description.
Yes, you receive confirmation as soon as the center accepts your booking.
Go to the Profile tab in the app and tap "Edit Profile."
If not accepted within 10 minutes, you may choose another time or center.
Yes, refer friends to Karjo and earn points once they make a booking.
Yes, all past and upcoming bookings are shown in the "My Bookings" tab.
Yes, tap the heart icon on any center to save it for quick access.
Most centers operate 7 days a week. Availability is shown in the app.
Yes, invoices are available in the app after the service is completed.
Yes, Karjo is available on both Android and iOS.
Yes, we use secure technology and do not share your data with third parties.
Yes, go to your profile to add, remove, or edit vehicle information.
If this happens, please contact support or select an alternate time.
Yes, some centers use eco-wash techniques. Look for the green icon in listings.
Yes, you can book up to 7 days in advance.
Go to Settings in the app to select your preferred language.
Yes, an internet connection is required for booking and browsing.
Tips are optional and can be given at the center after the service.
Subscription plans may be available in select cities. Check the app for details.
Go to Settings and tap "Logout."
Yes, if you face any issue, go to the center page and tap "Report this center."
Yes, your booking status is updated live in the app.
Karjo is available on Google Play Store and Apple App Store.
Most car wash services take 30 to 60 minutes depending on the package.
Yes, you will receive a reminder notification 30 minutes before your booking.
Bring your vehicle and booking confirmation. No extra documents are required.
Yes, each listing includes images of the location and services.
Yes, only verified customers can leave reviews after service completion.
You can reschedule the booking from the “My Bookings” section.
Currently, choosing staff is not supported. However, you can leave a preference in notes.
Yes, confirmations are sent via SMS and in-app notifications.
Yes, contact support to request a mobile number update.
Yes, go to Settings and enable Dark Mode for a better night experience.
You can register multiple vehicles under your account.
Currently, uploading vehicle documents is optional and not required for bookings.
Yes, enable recurring reminders in the Settings to receive alerts.
Some centers use waterless or biodegradable products. Look for eco-friendly tags.
Yes, after your booking, you can share your review via social media directly from the app.
Some centers offer this as an add-on. Check the service list before booking.
The app is available 24/7, but center hours vary. Check each listing for timing.
No, once the service starts, it cannot be paused.
Go to Settings > Delete Account. This action is permanent.
Yes, trending and highly-rated centers are shown at the top of your location feed.
Yes, some centers offer engine cleaning as a service add-on.
Some centers offer packages. These will be listed under their profile.
Contact info is visible after you book a slot with that center.
Yes, users can upload images while submitting a review.
Yes, offers are frequently updated during festivals and special events.
In rare cases of downtime, you’ll be notified, and we will restore services ASAP.
Some centers may blacklist repeat no-shows. Always cancel in advance if needed.
Email is optional, but verifying it can help with communication and receipts.
Location, notification, and storage access are required for the best experience.
No, Karjo uses third-party payment gateways that handle secure transactions.
Yes, some eco-centers provide this. Check for “Waterless” under services.
Use the Feedback form in Settings to share your experience with the Karjo team.
Yes, washing methods may differ slightly depending on the vehicle.
Restart the app. If it persists, update to the latest version or contact support.
Yes, you can change the language at any time in the Settings.
Karjo needs internet to function, but cached pages may still show recent activity.
Chrome, Safari, Edge, and Firefox are supported for web-based bookings.
Digital tipping is coming soon. For now, tip directly at the location.
No, once submitted, reviews become public unless flagged for moderation.
Currently, all bookings must be made through the Karjo app or website.
Yes, contact us to enroll your company vehicles under our fleet program.
Yes, you’ll be fully refunded if the center cancels your confirmed booking.
You can share booking details, but only one person can be assigned per slot.
Karjo partners follow hygiene and safety standards, especially during health alerts.
Yes, some centers offer covered washing. Look for this feature under services.
It’s recommended to wash your car every 2 weeks for cleanliness and maintenance.
Yes, many centers offer two-wheeler washing services.
Yes, visit our website or app for car care tips and updates.
Enable notifications or subscribe via your profile settings.
Yes, UPI is supported by most payment gateways on Karjo.
You’ll be notified and offered options to wait or rebook.
No, customers pay only the listed price. No hidden fees.
No. All prices are inclusive and clearly displayed before booking.
Yes, your feedback can mention staff, products used, or cleanliness.
Yes, premium packages often include waxing and polishing.
No, surface washing does not repair scratches.
No, Karjo does not offer vehicle insurance at this time.
Yes, if slots are available, you can book instantly.
You’ll need to cancel and rebook with updated vehicle details.
Currently, we focus on center-based services. Doorstep may be introduced soon.
Report the issue via the app with your invoice for immediate support.
Karjo services are currently available only in select Indian cities.
New centers are added weekly. Keep checking your app for updates.
Yes, these are labeled as “Premium” and offer higher-rated services.
Yes, use the filter button to sort by rating, price, or distance.
Yes, Karjo will soon support gifting a wash as a voucher.
Accepted payment methods are shown on the center’s profile page.
Yes, all applicable taxes are included in the final booking price.
Use “Forgot Password” to reset your login using your phone number.
Yes, your booking records are saved for future reference and ratings.
Raise a ticket through the app. Our team will mediate the issue.
Yes, Karjo provides a home screen widget for quick access.
Yes, enable calendar sync from the app settings.
Yes, our helpline number is available in the Help section.
No, your registered mobile number and booking ID are sufficient.
Yes, many centers also offer services for bikes and scooters.
Yes, but you are advised to check the weather and center policy.
Contact us through our affiliate program to know more.
Some centers offer this. Look for the “Pickup & Drop” badge in the center listing.
Yes, many centers include vacuuming and interior cleaning.
Ratings apply to the center as a whole. You can mention names in the review.
Yes, you can join the waitlist and get notified when slots open.
Yes, but for best experience and accurate listings, location should be enabled.
You can add vehicle nicknames to differentiate them in the app.
We follow strict data encryption standards and don’t share data externally.
Yes, use our official hashtag and tag us in your posts to get featured.
Karjo is a digital platform, not a physical car wash center.
Report through the app and we will take it up with the service provider.
Go to “My Bookings” and tap on the completed appointment to download invoice.